Crisis Communication Lessons #CrisisCommunication

"While few organizations will ever face issues of a similar scale, there are valuable lessons in appropriate crisis communications to be gleaned from the ongoing political drama."

http://bit.ly/1aM1K1T

Facebook Offers New Windows Into Social Conversation (New York Times) #Engagement #Communication #Marketing

The new tools are the latest salvo in Facebook’s recent campaign to catch up to and perhaps surpass Twitter as the leading platform for online public conversation.

http://bits.blogs.nytimes.com/2013/09/09/facebook-offers-new-windows-into-social-conversation/

Less interruptions and more communication (New York Times) #Engagement #Communication #Advertising

There are corners of the Internet that contain some of the most slimy and vitriolic stuff you could imagine, places where people snipe, jeer and behave like a frenzied mob. I’m talking about the comments sections of most Web sites.

http://bits.blogs.nytimes.com/2013/09/22/disruptions-gawker-wants-to-encourage-more-voices-online-but-with-less-yelling/?ref=media&_r=0

BBC drawing on influences from other languages and dialects - Are You Being Served, a comedy about teenage drug dealers #multicultural #television

Jafaican it? No we're not Comedians might play the patois of multicultural Britain for laughs, but spoken English has been drawing on influences from other languages and dialects for centuries

http://www.theguardian.com/media/mind-your-language/2013/aug/30/mind-your-language-jafaican#start-of-comments